*The connection failure log collected is limited to the success rate of our engineers to improve the VPN connection, and will not be shared with any individual or organization. * Only when the user actively fails to connect the connection (requires the user to click the feedback button), we will collect the necessary user connection failure log. *When the user is in normal use, we will not log any logs related to the user.

* Switching to different countries may also increase access speed or connection success rate * When the connection fails, please switch to OpenVPN UDP and OpenVPN TCP protocol in turn. * In most countries, it is recommended to use the IKEv2 protocol first, for better stability and connection speed. Any unused portion of a free-trial period, will be forfeited when the user purchases a subscription However, you are not able to cancel the current subscription during its active period You may turn off the auto-renewal of your subscription via your iTunes Account Settings. This must be done 24 hours before the end of the subscription period to avoid being charged. You may cancel a subscription during its free trial period via the subscription setting through your iTunes account. – Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period Payment will be charged to iTunes Account at confirmation of purchase You can be a premium user through auto-renewing subscription:ġ2-Month Plan, first 7 days free and then $79.99/yearġ-Month Plan, first 7 days free and then $11.99/Month Allows you to create a secure connection to another network over the Internet Protect you when using a public WiFi hotspot Enhance your online privacy and enable you to safely and anonymously browse the Internet Support 9.0 for Apple devices (iPhone, iPad, iPod) Support for multiple devices for the same account Unlimited time, Unlimited data, Unlimited bandwidth

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